Human Factors
Training and development
Explore learning programs designed to help aviation professionals develop the knowledge and skills needed to strengthen human performance and enhance safety outcomes.
Human Factors in Aviation
4 day LIVE virtual classroom course
IATA’s Human Factors in Aviation course provides a practical introduction to Human Factors and their application to improving human performance. Through real industry examples, participants learn how people think, make decisions, manage stress and fatigue, and how this knowledge can be used to enhance safety and operational performance.
Human Factors in Ground Operations
3-day (24 hours) classroom course
IATA’s Human Factors in Aviation course will show you how to apply the theory of Human Factors to obtain lasting improvements to human performance, so that you will be able to identify what you could do as a practitioner within your organization to improve and maintain good human performance.
Human Factors for Ground Operations – Fundamentals
75-minute e-learning course
Ground Operations is a service sector where turnaround teams play a key role in safety and on-time performance. Learn how to improve safety and effectiveness in your ground operations with these recommendations for improving performance.
Fatigue Risk Management Systems (FRMS)
3-day (24 hours) classroom course

Benefit from the latest guidance on aviation Fatigue Management from the IATA Task Force. Learn how to implement and maintain the fatigue management approach that applies to your company.
Human Factors and Safety Management Fundamentals
25-30 hour e-book course
ICAO states that the consideration of human factors is an integral part of safety management, necessary to understand, identify and mitigate risks as well as to optimize the human contribution to organizational safety. It is all about the behavior of the human in relation to safety and risk. This course will provide you with the principles of Human Factors and Safety Management Fundamentals and the necessary knowledge to foster and promote a positive safety culture within your organization.